Our College

Bus Service

Hillcrest offers an extensive bus service for students travelling to and from our College each day. We have our own fleet of modern, air-conditioned buses which are all equipped with three-point seat belts and installed with event cameras for safety along with Rollcall App service.

Our bus routes travel South to Casuarina Beach in Northern NSW, West to the Gold Coast Hinterland, and North as far as Runaway Bay. We also provide trips to and from the Varsity Lakes Train Station.

Please refer to the QLD and NSW government websites for the latest travel restrictions and conditions.

Bus Booking Procedures for 2022

EXISTING BUS USERS

You are no longer required to complete a new application each term, as your bookings will be rolled over each term using the booking travel pattern of Week 9. If your circumstances change, please notify Bus Services at buses@hillcrest.qld.edu.au to update your child/ren's profile. Each term your account will be charged and an alert will be sent through RollCall. Payment can be made via Rollcall.  

Casual bus travel is charged on a pay-as-you-go basis (PAYG) and credit can be applied to your account using the RollCall App.

NEW BUS USERS

Please use the link provided to register for our bus services. Below are the steps for registering for Bus Travel.

One of our bus drivers will contact you regarding the best pick-up/drop-off locations and times. Before applying you must read with your travelling children the ‘BUS USER CODE OF CONDUCT’ contained in the College Bus Service Booklet and agree to the conditions.

  1. Fill out the "Bus Signup Form" (new users only) and select the bus route and service you require.
  2. Once we receive your application you will receive an email from RollCall inviting you to load the RollCall application onto your device. The email also contains useful instructional videos.
  3. Create a parent/carer account. It is here you will be able to manage your account, make bookings, mark absences when necessary and make payments. You will also be able to add a secondary parent/carer.  
  4. Once your application has been processed, the bus driver of your chosen bus route will contact you regarding the best pick-up/drop-off locations and times, alternatively, you are welcome to email buses@hillcrest.qld.edu.au or text the respective Bus Driver.
  • Student cards are required to tag on and off the bus at all times.  
  • Student AM or PM Term Pass $200 per term (5 trips per week. Additional trips per week are charged at casual travel rates)[*Family Pass total $400]
  • Student Unlimited Term Pass $300 per term [*Family Pass total $600]
  • Casual Bus Travel PAYG $8 per trip

* A family pass means two or more students living at the same address.        

FREE VARSITY LAKES STATION SERVICE

The College offers a free service to and from Varsity Lakes Train Station and the College. It is essential to ensure you are registered for RollCall and booked to travel noting that casual bookings can only be made two weeks in advance. Travellers on this stop need to ensure they have tagged on and off within the Varsity Station Zone using their student card.  

Create parent/carer account and pay via Rollcall

From the Rollcall App you can set pick up and drop off locations, a secondary carer as well as make your bus payment. Bus payments need to be made prior to using the buses.

View or download the College Bus Service Booklet for further information or to view frequently asked questions.

Bus Routes

We have seven bus routes which are shown in the maps below and indicate major stops, as well as the approximate times for these stops. Each route has an AM and a PM map as they can be slightly different. Our routes are subject to some infrequent changes which will be communicated to parents.

  1. Bus Route 1 - (Burleigh, Palm Beach, Currumbin, Tugun, Tweed Heads)
    • Contact Number: 0430857949
  2. Bus Route 2 - (Currumbin Waters, Elanora, Tallebudgera)
    • Contact Number: 0417637853
  3. Bus Route 3 - (Reedy Creek, The Observatory, Bonogin, Tallai, Worongary, Gilston)
    • Contact Number: 0417821402
  4. Bus Route 4 - (Robina, Mermaid Waters, Burleigh Waters, Miami & Varsity Lakes)
    • Contact Number: 0417637783
  5. Bus Route 5 - (Carrara, Southport, Benowa, Biggera Waters, Runaway Bay, Robina Town Centre)
    • Contact Number: 0417637926
  6. Bus Route 6 - (Mudgeeraba, Nerang, Worongary, Highland Park)
    • Contact Number: 0438164857
  7. Bus Route 7 - (Kingscliff (express), Casuarina Beach, South Tweed Heads, Banora Point)
    • Contact Number: 0417107291
  8. Bus Route 8 - (Runaway Bay, Hope Island, Helensvale, Pacific Pines and Arundel)
    Contact Number: 043 9719 174

FREE Varsity Lakes Station SERVICE

The College offers a free service to and from Varsity Lakes Train Station and the College. It is essential to register via Rollcall for this service which enables notifications when students get on and off buses.

Rollcall for Bus Users

The College is excited to introduce the RollCall School bus management system. RollCall keeps parents and the College informed and alerted about children’s intended and actual bus trips with real-time tracking. The system uses ‘smart tags/cards’ with advanced device-bus tracking technology to give parents and the College full visibility of students travelling on our buses.


Rollcall App

Families purchase their bus pass and indicate their pickup, drop-off point and days per week.

Parents will receive a welcome email from RollCall (to your College registered email address), explaining how to download the App (with parent portal). The RollCall parent portal will allow you to manage several aspects of your children’s bus travel. Some of the functions that you will have include:

  • Live tracking of the College bus on its route
  • Notifications of your children’s movements on and off the bus
  • Ability to notify the driver if your child is not getting on the bus
  • Daily bus route or stop changes
  • Set up and management of student secondary carers access to the App
Cards

Hillcrest provides all students who use the bus system an initial travel card free of charge in Term 1. Any replacement cards will then be charged at $7 per card.